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Customers' Testimonials

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We sincerely thank all of our customers who have taken the time to write us testimonials over the years. Find out why our valued customers rave about us.


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"I am so happy with Summit. Everyone has always been so friendly and efficient. I feel like a queen when I stop in. Even though I am a micro business, I get the VIP treatment. The loan department assisted me with a PPP loan and forgiveness application. I can’t imagine banking anywhere else. Summit is the best!"

Carole Savoy - Footloose Dance Center

"I visit Summit State Bank in Montgomery Village Santa Rosa almost on a weekly basis. Each time I visit Summit State Bank to make deposits, I am always greeted with a smile by a helpful teller or branch manager.  Everyone is so friendly and helpful and the service is excellent.  I'm in and out of the bank within minutes.  Thank you Summit bank for your friendly services!"

Michael Rodgers - MikkiMoves Real Estate

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“I have been a customer at Summit State Bank for 10 years now and they have truly been a trusted partner in my business growth. The branch team is responsive and I feel well taken care of. Their process is always clear and easy to navigate especially in recent times as all businesses have faced the challenges around the pandemic. I look forward to many more years together. Thanks for all that you do.”

Felix Karanja - Site for Sore Eyes

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“I can’t possibly say enough great things about how Summit handled this whole PPP situation. Every single member of your team has been awesome along this journey. Joel let me know as soon as the PPP information became available. You are absolutely getting all my business. I am in the processing of moving my operating account from the bank I have done business with for over ten years – who I still have not heard from. If you ever need a testimonial from a small business owner, I will be there for you, just as
all of you have been for me.”

Susie Selby - Selby Winery

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“It is the most difficult moments that certainly highlight the importance of community and connection. I know we are all trying to look out for each other and Sonoma County seems to particularly step up for each other in difficult times. You should all feel very proud of your team - you are consistently recommended to us in the highest regards by the people we trust.”

- Bella Vineyards & Wine Caves

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“Thank you to the entire team at Summit State Bank. As our small family business and employees have been impacted by the knock-on effects of the COVID-19 crisis in our community, we were comforted by our bank representatives who walked us step-by-step through the Paycheck Protection Program loan process. The personal touch during this time of need made all the difference in helping us secure the livelihoods of our staff and families."

Dan Chapin - Left Coast Marketing

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“Thanks to Summit State Bank for doing your best during these crazy times. I know it hasn't been a smooth or clear process but I appreciate your support. So happy I bank locally with a responsive, supportive team!”

- SIMZ Productions

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"As a non-profit that is constantly striving to have partners we can count on, it’s nice to know that Summit Bank is there for you. They truly want to help your organization not only survive but thrive, especially during challenging times."

Gary Saperstein - Face 2 Face

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"Friendly staff that know your name and are  always very customer oriented and knowledgeable. I never have to wait in line or for any transactions. The web site is easy to navigate, and my experience with all my banking from line of credit, business account and IRAs have been perfect."

Lisbeth Holmefjord - Baci Cafe & Wine Bar

“Thank you again for all of your help (along with Donatella’s and others with SSB who no doubt contributed) to me getting a PPP loan approved. I’m incredibly impressed, grateful, and indebted to you (no pun intended) for the professional and timely help.  So quick.”

- Insight Legal Services

“I want to thank you for all your help. To me all of you are front line people and we all owe you a big THANK YOU for all your hard work. Stay healthy.”

- Tauzer Street Sweeping, Inc


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© 2023 Summit State Bank
All Rights Reserved


  (707) 568-6000

  500 Bicentennial Way
Santa Rosa, CA 95403

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