1. Greet Customers, colleagues and community with courtesy and enthusiasm
2. Treat everyone you encounter with respect - they are important
3. Offer your service and solutions, look for ways to continually improve processes to better serve the customer
4. Be responsive, follow-up and follow through - our customers and fellow employees count on you
5. Show your integrity by keeping your word, being honest, and providing a consistent level of service and accountability
6. If you can't meet a deadline that you have committed to, be proactive, authentic and provide an update
7. Embrace the team spirit, we are all collaborating and supporting each other to provide exceptional service to our customer
8. Expect excellence in yourself and others
9. Strive to improve yourself through training, experience, and collaboration
10. Have some fun while you're at it
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Notice At Collection
California Consumer Privacy Act (CCPA)
CCPA requires Summit State Bank to inform consumers of the categories and purposes of Personal Information (PI) we collect. We collect the following categories of PI: your name, address, Tax ID and Social Security Numbers, driver’s license, passport or ID card number, date of birth, telephone number, email address, bank account number, other financial information, beneficiary information, benefit elections, internet or other electronic network activity including IP address, geolocation, browsing history and website interactions. We collect PI for purposes such as validating identification, communication with you, processing payroll, processing financial transactions, offering and tracking employment benefits and target marketing. The requirements of the CCPA do not apply to personal information collected that is subject to the Gramm-Leach-Bliley Act (GLBA).
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Summit State Bank will never phone, text or email you to request private information such as account number, social security number, card number, or password. Do not respond to requests for such information.
When logging in, you may be prompted to use a one-time code, in addition to your username and password. This code will be communicated to you through either an automated voice call or a text message.
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Summit State Bank will never phone, text or email you to request private information such as account number, social security number, card number, or password. Do not respond to requests for such information.
When logging in, you may be prompted to use a one-time code, in addition to your username and password. This code will be communicated to you through either an automated voice call or a text message.